Chapter 88 Xia Ruobing's participation in the project, Bai Yueguang's heartbeat - "Rebirth 2000: I broke the agreement and became rich"
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On the other side, Xia Ruobing spent two and a half days.
On the night of her resignation, she returned to her rental house, opened her computer, and created a new document.
The cursor flashed for a long time, but no word was typed.
She stood up to boil water, sat down, and stood up again.
At two o'clock in the morning, she started writing.
Write about the difference in the service rhythm between male customers and female customers after entering the door.
When writing a wine list, you shouldn’t just look at the price, but the setting.
After writing it, she deleted the entire paragraph.
Too much like PPT.
Start over.
She changed her approach.
Don’t write the frame, write the scene.
What do they need?
furnish?
price?
Neither is enough.
What we really want to give them is a sense of confirmation the moment they walk in the door.
You've come to the right place.
Xia Ruobing started writing from this point on.
I wrote six thousand words on the first day.
The next day I added details and revised it three times.
On the morning of the third day, she saved the document and sent it to Lin Chuan's mailbox.
After sending it, she stared at the screen for five minutes.
Then I closed the computer and went to wash my face.
At three o'clock in the afternoon, Lin Chuan met her in the office of Aurora Building.
Xia Ruobing wore a white shirt, let her hair down, and put on very light makeup.
She sat on the sofa with her hands on her knees, not crossing her legs or holding a cup.
Lin Chuan was reviewing her plan on the other side.
Ye Zhiqiu poured two cups of tea and exited.
The office is quiet.
There is a slight sound from the air conditioner outlet.
Xia Ruobing didn't look at him.
She looked at the cup of tea on the coffee table. There was a layer of fine bubbles on the water.
Lin Chuan turned over quickly.
He read five pages for about eight minutes.
Then close.
Lin Chuan put the documents on the table.
"Grading by scene, not by price, the idea is fine."
Xia Ruobing raised her head slightly.
"But the reception flow is too idealistic."
Lin Chuan leaned back in his chair.
"What you wrote is the service process of a standard five-star hotel, not Zangfeng's."
Xia Ruobing opened her mouth.
"Zangfeng is not a hotel."
Lin Chuan said: "People who come do not need you to greet them with a smile. What they need is that when they enter the door, no one will look at them twice, but what they want is already on the table."
Xia Ruobing lowered her head and moved her fingers on her knees.
"There's also the drinks part. You listed three configuration plans."
Lin Chuan continued: "It can be seen that you have been running the catering channel for three years, and you are familiar with the channel. But the owner of Zangfeng is not a guest, but a member."
“Members’ tastes should be profiled, not re-recommended every time.”
Xia Ruobing nodded.
"The recommendation logic of the first meeting can be retained. But from the second time on, the service should be silent."
Lin Chuan paused.
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